Frequently Asked Questions
Everything you need to know about bringing Zoya Home into your living space.
What is the standard shipping time for furniture orders?
Most in-stock furniture items are processed within 2-3 business days and typically arrive within 7-14 business days depending on your location and the size of the item.
Do you offer White Glove Delivery services?
Yes, we offer White Glove Delivery for an additional fee. This service includes inside delivery to your room of choice, assembly, and removal of all packaging materials.
What is your return policy for home decor and furniture?
We offer a 30-day return window for most items. Products must be in their original condition and packaging. Please note that custom-made or final sale items are not eligible for return.
Are your wood products sustainably sourced?
At Zoya Home, we prioritize sustainability. The majority of our wooden furniture is crafted from FSC-certified timber and responsibly managed forests.
Can I request fabric swatches before purchasing a sofa?
Absolutely. You can order up to five complimentary fabric swatches through our website to ensure the color and texture perfectly match your home's aesthetic.
What payment methods do you accept?
We accept all major credit cards, PayPal, and interest-free financing options through Affirm and Klarna to help you create your dream home now and pay later.